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GoTranscript vs. HappyScribe: Pricing Compared

Michael Gallagher
Michael Gallagher
Posted in Zoom Sep 21 · 22 Sep, 2024
GoTranscript vs. HappyScribe: Pricing Compared

GoTranscript and HappyScribe are two popular transcription services, each offering high-quality transcriptions with unique features. GoTranscript provides affordable human transcription at $0.99 per minute, while HappyScribe offers both AI transcription at €0.20 per minute and human transcription at €2.00 per minute. Learn about their differences in pricing, accuracy, and additional features such as AI insights, transcription editors, and workspaces to find the best fit for your needs.

Pricing

Pricing is one of the most significant differences between GoTranscript and HappyScribe.

  • GoTranscript charges $0.99 per minute for its human transcription service. This makes it one of the more affordable options in the market, especially for users who need large volumes of transcription.

  • HappyScribe offers two tiers of transcription: AI transcription at €0.20 per minute and human transcription at €2.00 per minute. The AI option is cheaper but less accurate for complex audio, while the human transcription provides higher quality for a premium price.

Accuracy & Quality

Accuracy varies between the two services based on whether you choose AI or human transcription:

  • GoTranscript delivers 99% accuracy for human transcription, ensuring top quality for clients with challenging or noisy audio. Every transcript goes through a rigorous proofreading process to guarantee precision.

  • HappyScribe gives users a choice between AI and human transcription. AI transcription is fast but less reliable for poor-quality audio, whereas human transcription promises up to 99% accuracy, similar to GoTranscript’s service.

Turnaround Time

Speed of delivery can be a critical factor, especially for professionals with tight deadlines.

  • GoTranscript offers a standard turnaround of 24 hours for human transcription. For those who need faster service, rush options are available at a higher cost.

  • HappyScribe’s AI transcription is available within minutes, which is great for users needing quick, albeit potentially less accurate, transcriptions. For human transcription, turnaround is typically 48 hours.

Key Features

Let’s dive into the additional features each service provides:

  • GoTranscript:

    • Workspaces: Designed for team collaboration, allowing multiple users to work on a transcription project together.
    • Transcription Editor: A web-based editor synced with the audio file, allowing for easy editing and reviewing.
    • AI Insights: GoTranscript provides AI-driven insights, including keyword analysis and trend detection, making it easier to extract valuable information from transcriptions.
    • Mobile Accessibility: While GoTranscript doesn’t have a dedicated mobile app, its web interface is optimized for mobile use.
  • HappyScribe:

    • Dual Transcription Options: Choose between AI and human transcription based on your needs for speed and accuracy.
    • Subtitles and Captions: HappyScribe is ideal for video creators, offering advanced subtitle generation and captioning services.
    • Transcription Editor: Includes a feature-packed editor synced with audio for real-time editing.
    • Multi-Language Support: HappyScribe supports transcription in over 120 languages, making it more versatile for global clients.

Customer Support

Customer service is an important factor when dealing with transcription services, especially for complex projects.

  • GoTranscript offers 24/7 customer support via email, phone, and chat. They have a strong reputation for handling inquiries and revisions promptly.

  • HappyScribe provides email support, but does not have live chat or phone options, which can make response times slower for urgent needs.

Which Service is Right for You?

Choosing between GoTranscript and HappyScribe depends on your priorities:

  • If you're looking for affordable, accurate human transcriptionGoTranscript is the better option with its $0.99 per minute pricing and high-quality human transcription services.

  • HappyScribe is ideal if you need fast AI transcription or multi-language support. Their AI transcription is a budget-friendly option for clear audio, and their subtitle and captioning services are a great fit for video creators.

Conclusion

Both GoTranscript and HappyScribe offer reliable transcription services, but they cater to different needs. GoTranscriptis an excellent choice for those who want accurate human transcription at an affordable price, while HappyScribe is a better fit for users looking for AI-powered transcriptions, subtitle services, and multi-language support.

No matter which service you choose, both platforms deliver strong transcription capabilities that can support various industries and needs.