GoTranscript vs. TranscribeMe

Transcription services have become an essential part of many industries. From academia to law, businesses to media, transcription services have revolutionized how we collect, store, and analyze data.

Two transcription services that have received much attention lately are GoTranscript and TranscribeMe. While both companies offer high-quality transcription services, they differ in pricing, accuracy, turnaround time, customer support, user experience, features, audio formats, security, confidentiality, and industry-specific transcription.

Comparing GoTranscript and TranscribeMe

The section below gives a comparison of some of the perks of using GoTranscript and TranscribeMe to help you decide which service best suits you.

Pricing

The cost is one of the most significant factors customers should consider when choosing a transcription service. GoTranscript offers some of the most competitive prices, starting at $0.72 per audio minute, while TranscribeMe charges $0.79 per audio minute. 

However, it's important to note that these prices vary based on the quality of transcription you choose. You should expect to pay more if you require a high-quality transcription.

Accuracy

When it comes to transcription services, accuracy is paramount. Both GoTranscript and TranscribeMe offer high levels of accuracy. However, GoTranscript's accuracy rate is slightly higher (99%), while TranscribeMe's is 98%. Why? Because in the battle of AI vs human transcription, the latter will always win. 

GoTranscript employs highly skilled human transcriptionists trained to transcribe audio and video files with high accuracy, while TranscribeMe is majorly AI-powered. Additionally, GoTranscript uses a multi-step quality control process to ensure error-free transcriptions.

Turnaround Time

Turnaround time is another critical factor to consider when choosing a transcription service. GoTranscript offers some of the fastest turnaround times in the industry, with options for 2-4, 6, 12, 24, and 48-hour delivery.

TranscribeMe also offers fast turnaround times, with 2, 4, 6, 12, and 24-hour delivery options. Again, it's important to note that speedier turnaround times come at a higher price.

Customer Support

It is essential to choose a transcription service with a dedicated customer support team available to answer any questions and resolve any issues that may arise during the transcription process. GoTranscript offers 24/7 customer support via phone, email, and live chat, while TranscribeMe offers 24/7 support only via email.

User Experience

GoTranscript and TranscribeMe platforms are equally easy to use. However, the GoTranscript interface is more intuitive and user-friendly than TranscribeMe's. It is also more customizable, allowing users to adjust the font size, background color, and line spacing.

Features

Both GoTranscript and TranscribeMe offer a range of features to enhance their transcription services. GoTranscript offers timestamping, speaker identification, verbatim transcription, and captioning. TranscribeMe's features include over 30 audio and video file formats, including MP3, WAV, and FLAC, timestamps, speaker identification, verbatim transcription, and AI-powered transcription.

However, GoTranscript's features are more customizable, allowing users to choose the exact level of transcription they require.

Security and Confidentiality

GoTranscript and TranscribeMe offer robust security measures to protect their clients' data. They both use encryption to protect audio files during transfer and storage.

However, GoTranscript's security measures are more comprehensive than TranscribeMe's. The company observes a strict confidentiality policy that ensures client data is not shared with third parties.

Industry-Specific Transcription

GoTranscript provides specialized transcription services for various industries, including legal, academic, business, medical, and media. They have a team of highly experienced transcriptionists trained to accurately transcribe industry-specific jargon and terminologies.

TranscribeMe also provides industry-specific transcription services, but their range of specialized services is relatively limited.

Takeaway

GoTranscript and TranscribeMe are excellent transcription services that offer high levels of accuracy, fast turnaround times, and exceptional customer support. However, GoTranscript stands out as the superior service due to its competitive pricing, higher accuracy rate, more customizable features, more intuitive user experience, and more comprehensive security measures.

Additionally, GoTranscript's specialized transcription services make it an ideal choice for industries that require accurate transcription of specific terminologies and jargon. If you are looking for a more affordable and faster transcription service, TranscribeMe may be your better option. Ultimately, it all depends on your specific transcription needs and budget.