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Importance of Transcribing Interviews

Michael Gallagher
Michael Gallagher
Posted in Zoom Oct 18 · 19 Oct, 2015
Importance of Transcribing Interviews

The Importance of Interview Transcription in Journalism

Interviews are one of the most valuable tools journalists use. They let reporters gather new information, clarify details, and share different viewpoints. Accurate quoting relies on having the exact words from the interviewee. This is why journalists rely on a two-step process: recording the conversation and then turning that recording into written form, known as transcription.

What Is Interview Transcription?

An interview transcript is a written record of everything said during an interview. It captures both questions and answers word for word. Transcription may not be the most exciting part of a journalist's job, but it is essential.

  • Provides accurate quotes: Journalists need to report exactly what someone said to maintain credibility.
  • Makes editing easier: Transcripts allow reporters to quickly find and organize key moments from the conversation.
  • Ensures clarity: By reading over transcribed text, journalists can spot errors or misunderstandings before publishing.

The Three Phases of Interview Reporting

Every interview published in newspapers or magazines usually goes through three main stages:

  1. Conducting: Making and recording the conversation.
  2. Transcribing: Turning the audio or video into a text file.
  3. Editing: Arranging questions and answers, writing introductions, and adding notes or explanations.

Why Transcribe Interviews?

Manual transcription can be time-consuming. According to industry experience, it can take over an hour to accurately transcribe just ten minutes of audio (2023). Journalists at top news organizations—like The New York Times or BBC—rarely do this themselves due to their busy schedules.

The Benefits of Outsourcing Interview Transcription

Transcription agencies help journalists focus on storytelling, leaving the tedious task of transcription to skilled professionals. Outsourcing interview transcription offers several clear benefits:

Saves Time and Money

  • Professional transcriptionists handle audio files quickly and accurately.
  • Journalists can spend more time on research and writing.

Protects Privacy

  • Reputable services use non-disclosure agreements (NDAs) to keep interviews confidential.
  • Some companies divide recordings into sections to improve security.

Boosts Accuracy

  • Trained staff can identify unclear speech, accents, and technical terms.
  • High accuracy reduces the risk of misquotes and legal issues.

Makes Teamwork Easier

  • Text files are easier to share and review than audio or video.
  • Editors can search transcripts quickly for quotes or information.

Improves Record-Keeping

  • Storing text documents takes less computer space than audio or video.
  • Transcripts are easy to search, even years later.

Transcribing Interviews: Manual vs. Automated Methods

Once transcription is complete, journalists can move on to writing and shaping their stories. However, should you rely on human experts or machines for this important task?

Limits of Automated Transcription

While software for automated transcription is faster and cheaper, it has drawbacks. Certain challenges are hard for computers to overcome:

  • Accents: Of the nearly 540 million English speakers worldwide, about 170 million are non-native (2021). Accents can confuse voice recognition software.
  • Homophones: Words that sound the same but have different meanings, like "there" and "their," may be misinterpreted.
  • Multiple speakers: Interviews involve at least two voices. Automated tools may mix up speakers or miss subtle changes in tone and pitch.

Advantages of Human Transcription

  • Higher accuracy: Humans can understand context, local slang, and nuanced speech.
  • Better formatting: Professionals know how to present dialogue clearly.
  • Quality assurance: Proofreaders check transcripts for mistakes—learn more about transcription proofreading services.

Choosing the Right Transcription Service

When selecting a transcription service, consider the following:

Order and Manage Transcripts Easily

  • Start your order through a fast process—visit Order transcription to upload your audio or video files.
  • If you need captions for video content, use the Order captions workflow.

Conclusion: Streamline Your Journalism Workflow

Accurate interview transcription is vital to quality journalism—it saves time, increases accuracy, and makes collaboration easy. Using a trusted service lets journalists focus on telling impactful stories, not on typing audio into text.

GoTranscript offers comprehensive solutions for journalists and media organizations. Their reliable AI transcription subscriptions, professional human transcription, and audio translation services support everything from reporting to archiving. Explore their full range of tools to improve your news production process today.