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New GoTranscript’s Website, for Your Better Experience

Andrew Russo
Andrew Russo
Posted in Zoom Apr 6 · 6 Apr, 2022
New GoTranscript’s Website, for Your Better Experience

GoTranscript Launches a New Web Design: What You Need to Know

GoTranscript is excited to announce the launch of our new website design. As of now, about half of our visitors will see the updated look. This article explains why we made these changes, what improvements you can expect, and how the new design will help users find information and use our services more easily.

Why Did GoTranscript Redesign Its Website?

Over time, we listened to feedback from our users about our previous web design. Many customers liked the familiar layout, but suggested that the website could be even easier to use. According to a 2023 user experience study, 88% of people say they will not return to a website after a bad user experience.

We assembled a skilled team of UI and UX designers. Our goal was to build a modern interface that improves access to our services, while also updating our company's visual style.

  • Collected and analyzed website feedback over several months
  • Worked with experienced digital design professionals
  • Made decisions based on customer needs and industry best practices

Main Objectives of the New Website Design

We focused on three main objectives when building our new website:

1. Easier Use of GoTranscript’s Services

2. Improved Access to Service Information and Benefits

3. Updated and Appealing Visual Design

  • Modern typography and improved color contrasts
  • Intuitive layouts for every service page
  • Design compliant with accessibility standards

We believe these changes will make GoTranscript easier to use for everyone. Our updated design aims to catch the eye of new users, while delivering a smooth experience for our many loyal customers.

How Did We Test the New Design?

We did extensive real-world testing with both our design team and everyday GoTranscript users. Usability testing revealed a strong preference for the new look and improved navigation. Research from 2022 shows that user testing can increase website conversion rates by up to 35%.

  • Collected feedback from regular and first-time users
  • Conducted A/B testing on key pages and features
  • Iterated design based on real-time feedback

The response was very positive. Users said the site felt more modern and was much easier to use. Our project delivery teams also reported that the updated design made client project management more efficient.

What Does the New GoTranscript Website Offer?

Every visitor can now enjoy:

How the Website Redesign Benefits You

These updates help both new and returning clients:

  • Easier to find answers to common questions
  • Quick links to the services you need most
  • Transparent information about accuracy and timing
  • Faster ordering, reducing time spent placing requests

Whether you are a business looking for reliable captioning or a student in need of affordable transcript pricing, the new website streamlines the process.

Conclusion: Discover the New GoTranscript Experience

We are committed to offering the best user experience. Our new web design supports easier use, clearer information, and an attractive digital environment. Whether you need high-quality transcription, translation, or captioning services, GoTranscript provides solutions to fit your needs.

Visit our website to see the new design for yourself, explore our full range of services, and discover why GoTranscript is the trusted choice for clients worldwide.