The Value of Transcription Confidentiality

How GoTranscript Protects Client Confidentiality During Transcription

Choosing a transcription service often means sharing sensitive information. At GoTranscript, we place confidentiality at the heart of every project. We have strict procedures and high moral standards for our transcribers to ensure your files are safe from the moment you upload them.

Our Commitment to Confidentiality

• We conduct thorough background checks on every transcriber before hiring.
• All transcribers must sign a confidentiality agreement to legally protect your information.
• Our process goes beyond trust by combining professional screening with strict protocols.

Step-by-Step: GoTranscript’s Secure Transcription Process

Your privacy is our priority. Here’s how we process your audio and video files safely:

1. File Splitting: We divide every audio or video file into smaller segments, no longer than six minutes each.
2. Limited Access: No transcriber has access to your full file. Each works only on a single short segment.
3. Controlled Environment: Only GoTranscript team members can access these segments. No one outside our team ever interacts with your data.
4. Mixed Assignments: Segments from your file are grouped with pieces from other projects, preventing identification by transcribers.
5. Online Processing: Transcribers listen to the file segment directly from our secure database. They cannot download or copy the content to their own devices.
6. Single Piece Rule: Each transcriber is assigned just one segment from any given file, adding another layer of protection.
7. Activity Tracking: We closely monitor all file handling and transcriber activities within our system.
8. Secure Editing: Experienced in-house editors assemble the final transcript by merging all segments. These editors are long-term, trusted staff members.
9. Permanent Deletion: After project completion, we permanently delete your files from our database.

Legal Protection: Enforcing Confidentiality Agreements

• Every transcriber is bound by a signed non-disclosure agreement (NDA).
• Any violation of these agreements has serious legal consequences.
• Our track record shows we have never experienced a breach (as of 2024).

Why Confidentiality Matters in Transcription

Transcription projects often include:

• Medical records
• Legal documents
• Business meetings
• Research interviews

Breaches can lead to data leaks, financial loss, or legal problems. According to a 2022 cybersecurity study, 45% of companies reported negative impacts from data breaches (Verizon, 2022).

Best Practices for Choosing a Secure Transcription Service

When selecting a provider, look for:

• Clear privacy policies
• Signed confidentiality agreements
• Layered file access procedures
• Permanent file deletion after completion
• Proven track record for data safety

GoTranscript follows all of these industry best practices, giving our clients peace of mind. You can review our transcription services to learn more about how we keep your data safe.

Additional Security Measures at GoTranscript

• Encrypted databases for file storage and access
• Regular audits of our internal security processes
• Dedicated support for client questions about security
• Availability of proofreading by trained staff only

How GoTranscript Can Help You

Our confidentiality procedures apply to all services, including:

• Automated transcription with secure processing
• Closed captioning for private or public videos
• Subtitling with privacy in every language
• Translation and audio translation with full data protection
• Transparent transcription pricing and captioning rates

Conclusion: Partner with GoTranscript for Secure and Confidential Transcription

Your privacy is non-negotiable. GoTranscript uses robust methods at every step to protect your data, from hiring trustworthy people to deleting files after delivery.

If you need a reliable partner for confidential transcription, order transcription services or order captions with us today. Our team is always available to answer any questions about our processes or data safety policies. For added assurance, explore our AI transcription subscriptions and other secure solutions. GoTranscript is committed to earning your trust and keeping your information protected at every stage.