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What Are Transcription Services and Their Benefits

Michael Gallagher
Michael Gallagher
Posted in Zoom Apr 26 · 26 Apr, 2020
What Are Transcription Services and Their Benefits

Present technology has made it easy to create videos and audio within the shortest time possible but have you ever been in a situation where you need to transform audio or video into text, aka transcription?

There is an increasing need to transform audio and videos into written documents to meet various necessities. With this ever-increasing need for transcription, the idea of transcription services comes in handy. This article will help you understand what is a transcription service and how it works. 

What Is a Transcription Service, and How Do They Work?

As a standard definition, audio transcription means converting an audio file to a written format. With audio transcription, a wide variety of content and topics can be covered using transcription services. 

A transcription service is a business service dedicated to transforming any form of recognizable speech and sounds into a written text document. The idea is uncomplicated but still impactful, and when you take a closer look at what a transcription service entails, you will find that it involves several processes. 

Transcription services are powerful tools that, if used correctly, can provide significant benefits in many industries.

Who Uses Transcription Services and Why?

You might think transcription is a niche service that only a few people utilize. But the truth is, there are many reasons why you would want to use a transcription service. Their main benefits are efficiency, accuracy, and ease of use. 

Businesses, individuals, and groups all use transcription services for different reasons. Suppose you have time-sensitive audio or video files that you need to access quickly in written format or continue using because of their personal or business-related value. In that case, transcription services are what you need! 

Simultaneously, transcription complements many aspects, thus becoming an essential service that boosts productivity. Transcription services come in handy in different professional fields, including legal (court hearings, suspect and witness interviews), medical (patient interviews, medical procedures, appointments), businesses (presentations, meetings), focus groups, interviews, market research, and many more fields. 

Basically, if there is an audio recording that needs to be transcribed, a transcription service can help. Other beneficiaries of transcription are content producers and influencers. Technology enables them to expand their reach and meet the needs of different audiences. 

Generally, people absorb information differently. Therefore, when correctly utilized, transcription services can help boost any audio or video file you share with the world into an unparalleled experience for your audience, which will surely yield a positive reception. 

The Ones in Charge of Making Transcriptions a Reality

There's a lot of talk about transcription these days, and for good reason. But who is responsible for making this process happen? Transcriptionists!

Transcriptionists are in charge of taking all the raw content (audio and video) and turning it into a text document. There are presently two types of transcription: human and automated. 

Automated transcription entails software programs that convert audio or video files into text. Human transcriptionists type out the words spoken in an audio or video file. They often have training in language or transcription and don't have to be on the ground to work. Many transcriptionists work remotely and in different countries from where the "action" is happening.

While both transcription types carry their unique set of pros and cons, it's up to you to decide what works for you. Right from the start, we know humans have a deeper comprehension of language, emotions, and context. They know how to deal with expressions, and hidden meanings and, above all, are much more accurate than machines. 

On the other hand, machines are faster and can deliver results in mere seconds. They're also much cheaper than their human counterparts. However, even though machine learning has significantly evolved over the years, it still has a long way to go before it gets even remotely close to "understanding" spoken word, recognizing context, and producing accurate transcriptions.

Bringing the Benefits to You

There are many benefits to using transcription services, some of which are highlighted below. 

  • The most crucial advantage of using transcription services is having a written record of important events, meetings, decisions, reports, check-ups, etc. These speech patterns are then converted into written text that can be easily read by machines, adequately indexed, and then disseminated through the internet. Consequently, this allows audiences worldwide to access vital or helpful information. 

  • Transcription services can help you save time and money. By outsourcing help, you can free up your time to focus on other essential tasks. And since transcription services are often a more affordable option than hiring a full-time employee, you'll save company resources that you can assign to other issues.

  • Thanks to transcription, healthcare specialists can get to know their patients better by inspecting their medical interviews. Consequently, this allows faster and more accurate diagnoses and a generally seamless healthcare system. So even when a patient changes their doctor or hospital, their comprehensive medical records are easy to understand.

  • Marketing experts and content producers can obtain faster results for any product after carefully analyzing their focus groups. They can engage a wider audience by implementing accurate subtitles in their videos. Ultimately, content production becomes more organized and efficient.

  • Your business information can become accessible to audiences that were previously not accessible, e.g., foreigners. With transcripts as an integral part of your business operations, translation becomes easily accessible to people from various ethnic backgrounds. Your business stands to grow from a regional to an international reach.

  • People who are hard of hearing also benefit significantly from translated transcripts. Thus they'll be drawn to liaise with your organization and do business with you. 

Choose the Best

It's clear there are no limits to the benefits of engaging a transcription service in your business operations. Your company stands to benefit tremendously and expand its reach. 

GoTranscript is the undisputed leader in online transcriptions services, trusted by thousands of satisfied clients worldwide. We work with many clients, from individuals to businesses to government organizations. 

We recognize the importance of using experienced human transcription professionals for audio or video transcription. Our team of skilled transcriptionists can handle any transcription project, big or small. From Netflix, BBC, and Symantec, to the University of California, countless professionals have already used our services to get an accurate and expeditious transcription of their content regardless of complexity and area of knowledge.

The best and easiest way to accurate transcripts of your content is through a professional service like GoTranscript. Sign up in minutes, submit your files, and leave the rest to us. We'll even transcribe the first five minutes for free! Join today and see for yourself why our services are second to none.