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Who Uses Closed Captioning?

Matthew Patel
Matthew Patel
Posted in Zoom Mar 24 · 26 Mar, 2022
Who Uses Closed Captioning?

Understanding Closed Captioning: Benefits and Uses

Closed captioning has transformed how people interact with media. While its main goal is to help those with hearing loss, everyone can use and benefit from captions. This guide explains what closed captioning is, why people use it, and how it increases access and viewing ease.

What Is Closed Captioning?

Closed captioning shows the audio from a video or program in text form on the screen. It includes:
  • Spoken words
  • Sound effects (like laughter or thunder)
  • Music cues
Unlike subtitles—which usually translate dialogue into another language—closed captions give a full audio description in the media's original language.

Who Uses Closed Captioning?

Closed captioning started with people who are deaf or hard of hearing in mind. But usage has expanded. An impressive 80% of people who use captions do not identify as hearing impaired (Ofcom, 2006). Today's viewers rely on captions for many reasons, making them a vital part of the viewing experience.

The Many Reasons People Use Closed Captions

Whether you watch TV, movies, online videos, or play video games, you have probably noticed the "CC" symbol. Here are the main reasons people turn on closed captions:

Accessibility for Hearing Impairments

  • About 15% of American adults have some hearing difficulty (CDC, 2020).
  • Closed captions let these individuals access spoken content fully.

Watching Without Sound

Many people watch videos in places where sound isn’t allowed—such as offices, public transport, or libraries. Captions let viewers:
  • Follow the story in silence
  • Avoid disturbing people nearby
  • Understand content even with a muted device

Learning New Languages

Captions are a valuable learning tool:
  • Language students can read along with spoken words
  • Seeing text helps with spelling and word recognition
  • Captions can speed up language acquisition (Vanderplank, 2016)

Understanding Accents and Fast Speech

Some video content includes:
  • Fast-paced dialogue
  • Thick regional accents
  • Mumbling or unclear audio
Captions ensure viewers do not miss key points.

Improved Focus and Retention

Captions help keep viewers engaged. For people with attention disorders, reading along improves understanding and memory (Marschark et al., 2015).
  • Viewers can follow complex ideas more easily
  • Captions reinforce spoken details for better recall

Assistance in Noisy Environments

In busy cafes or airports, hearing audio is tough:
  • Captions fill in for missing audio
  • Viewers don’t need perfect audio conditions

Enhanced Educational Experiences

Educational content is more accessible with captions:
  • Students can review lessons by reading along
  • Recorded lectures with captions support note-taking and later review

Where Is Closed Captioning Used?

Closed captioning is now common in many media types. These include:
  • TV shows and movies
  • Streaming services like YouTube and Netflix
  • Online videos and webinars
  • Live news broadcasts
  • Video games
Many countries require closed captioning for major TV networks and public broadcasts (FCC, 2023).

Benefits of Closed Captioning for Creators

For content creators and producers, adding captions has many advantages:
  • Wider Audience: Content reaches more people, including non-native speakers and those with disabilities.
  • Compliance: Many regions have rules requiring captions for certain media.
  • SEO: Captions make content easier to index by search engines, helping videos get discovered online.
  • User Satisfaction: Captions improve the overall viewing experience, keeping audiences engaged.

How to Add Closed Captions to Your Videos

To add captions to content, creators have two main options:

Automated Captioning Services

Automated tools use speech recognition to create captions. These solutions are quick and affordable but may contain errors, especially with:
  • Background noise
  • Technical language
  • Accents
Learn more about automated transcription.

Human-Based Closed Captioning Services

Human-based services offer over 99% accuracy. Trained professionals:
  • Check for errors
  • Add precise sound effect descriptions
  • Make sure timing matches the video
Explore closed captioning services for reliable results.

Cost of Closed Captioning

Prices for captioning depend on:
  • Length of video
  • Type of service (automated vs. human)
  • Turnaround time
Check current captioning services pricing.

Other Services That Complement Captions

For greater reach, consider:

Conclusion: Unlock the Benefits of Closed Captioning

Closed captioning is more than just a tool for the hearing impaired. It improves understanding, supports learning, and creates an inclusive environment for everyone. If you want to make your videos more accessible and engaging, consider using a trusted captioning provider. GoTranscript offers accurate, reliable closed captioning and other media accessibility services. Explore their options to find the right fit or order captions today.