Case Study

Meducom Health Inc.

How Meducom Health Inc. Used GoTranscript's Swift Turnaround Time to Optimize the Video Creation Process and Finish Projects Faster

Thanks to the fastest turnaround time in the industry, Meducom Health Inc. can easily pick the best takes for their videos and significantly speed up the content creation process.

Client

Meducom Health Inc.

Meducom Health Inc. is a pharmaceutical communication agency. It assists pharma companies with strategic planning, marketing material development, creating educational programs for healthcare professionals, and writing publications. With over 25 years of experience in the industry, Meducom Health Inc. is focused on supporting educated strategic visions to achieve advanced healthcare outcomes.

Goal

Transcribe video footage to speed up the video creation process and make it easier for creatives to find and select the best takes more efficiently.

Meducom Health Inc. primarily deals with educational programs for healthcare professionals. Scrubbing through content to find the right segment can be a huge challenge when dealing with large amounts of video and different takes. Since text is searchable and a lot easier to scrub through than video or audio, Meducom Health Inc. uses GoTranscript's services to make things easier and focus on what they're famous for – creativity.

"We came across GoTranscript via Google, and our experience has been fantastic so far," says Andrea Tang, Account Manager at Meducom Health Inc. "Most of all, we like that the turnaround times for transcriptions are very quick."

Strategy

Split up the video material into smaller chunks for the fastest transcription delivery without compromising accuracy.

Healthcare-related transcription requires the right expertise, especially when education is involved. GoTranscript understands this and ensures every order gets into the right hands. With transcribers who have years of experience in the industry under their belt, there's no room for errors of any kind, so each task goes through a rigorous editing and proofreading procedure to ensure the famous 99% accuracy.

Results

Meducom Health Inc. saves significant amounts of time in content production and speeds up the content creation process.

"We can optimize the workflow because GoTranscript's turnaround is very quick, often saving up to two days for us. Given the quick turnaround times, we've been going back to GoTranscript for all our transcription needs," says Andrea T.

"The main service we use is transcription. Given our industry, scientific language and terminology are an integral part of the content. Occasionally we need to add French captions or subtitles to a video for our French audience in Canada, so GoTranscript also helps us with that. It turned out to be a perfect fit for us. The amount of work varies depending on the number of projects we're working on at any given time. We transcribe about two hours of footage per month on average and look forward to cooperating on new projects in the future."

Contacts

Andrea Tang

Account Manager

Website: Meducom Health Inc.

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Verified Order

“Really fast turnaround and really quite accurate! Will definitely use again.”

Vicky

Apr 3, 2024

“I was so surprised to find the transcript written with just a sprinkling of errors, and these were more the fault of a poor recording than GoTranscript. The work was done much more quickly than I had anticipated, which was another pleasant surprise. The only thing where improvement would have been warranted was missing punctuation, especially commas, but these were not enough to keep me from giving GoTranscript a ***** rating.”

Peter Kimmel

Apr 2, 2024

“I appreciate the ease of use and accuracy of services. All I have to do is upload the audio or video and GoTranscript does the rest of the work. The delivery time was phenomenal and exceeded my expectations.”

Caprice Yellock

Apr 1, 2024

“It was hard to know if I was getting a translation or audio recording when I made my purchase.”

Greg

Mar 31, 2024

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