"GoTranscript helped us be more comprehensive in our reports since we're able to capture the entirety of a conversation,". "Previously, our interviewers were live-typing notes as they conducted interviews. GoTranscript has helped us improve the accuracy of our research and analysis efforts based on the interviews that we conduct."
The interviews are conducted in English 90% of the time, but occasionally the company needs French, German, and Dutch transcripts. GoTranscript was able to provide the famous 99% accuracy regardless of the language, so the company became a regular client with about 50 hours of work per year, depending on the type of clients they work with.