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GPFour Inc. stores interview videos (along with SRT files, text files, transcripts, and other related content) in a system which allows users to retrieve answers to questions. Accurate transcripts, translations, and captions are essential because the system simply wouldn't work without them.
The company handles a lot of interviews that feature thick accents and technical elements with specific terminology. After testing available automated services, the company realized these solutions simply couldn't provide adequate results. In 2016, they assessed several human-based transcription services in terms of pricing, quality, and turnaround times, with GoTranscript emerging as a clear winner. The rest is history, as they say.