Goal
Find a reliable transcription, translation, and subtitling partner to adapt content for different markets quickly and accurately.
Language is a common barrier in many healthcare settings, and clear communication is essential for providing the best care. In other words, there's no room for errors in translating medical documentation. A single mistranslated word can cause complications and irreparable damage. With inaccurate translations, a treatment system can easily become life-threatening.
ViewRay serves a global market, so it's essential that physicians and other healthcare professionals worldwide understand key topics in presentations and discussions. To address this need, ViewRay needed a reliable partner.
"Several years ago, we needed a transcription service that could transcribe audio recordings of our medical advisory board meetings," says Michael Saracen, the Vice President of Clinical Marketing at ViewRay. "I googled transcription services and GoTranscript popped up. We tried them and were very pleased with the accuracy of the results. Since then, we have used GoTranscript's services to translate documents and create video subtitles."