"Transcriptions and translations allow us to do several things, including providing a premium, seamless experience for our client when they’re approving the commissioned content," says Bill H. "This allows legal teams to speed up their reviews and it also helps our clients discover content in our library that might support use cases beyond the ones they originally contemplated."
gen.video also believes satisfied customers make a great marketing tool. Bill H. also added, “While our use cases primarily focus on existing users, our service primarily expands via word of mouth. By partnering with GoTranscript, we are providing a truly premium, unexpected level of support for our clients. We hope they then adopt us for additional use cases and we count on them to spread the good word about our service internally and beyond.”
In 2020, gen.video captioned 6,000 minutes of video content. They’re looking forward to offering services in other languages with GoTranscript to help expand their business globally.