This service still feels expensive but worth it! I wish it could be a little less - as a grad student it just is a lot of money.

Excellent customer service! I was having trouble uploading a file, they emailed me & we used the chat box until it could be figured out. The audio file I needed; one of the speakers had a heavy accent and I was concerned it would be difficult to transcribe. GoTrancripts did a great job. I sent several additional audio recordings to have transcribed immediately. i am very satisfied with their work, promptness and customer service. Would I use them again? I already have!

Great service!