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Call Transcription Services

GoTranscript converts phone & VoIP calls into 99%-accurate transcripts for compliance and insights—secure, fast & affordable. Order now!
From only
100% Done by Humans
$1.02
per minute for 99.2% accuracy
AI Services
$0.20
per minute for 80-90% accuracy
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3762 customer reviews
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Since 2005: Used & Trusted by 144,000 Satisfied Clients
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  • What We Do: Provide Call Transcription Services That Enhance Communication And Boost Productivity.

  • Who We Help: Businesses, Call Centers, Marketers, And Researchers Need Accurate Call Transcripts.

  • Why Choose Us: Accuracy, Speed, And Data Security Make Us A Trusted Call Transcription Partner.

#1 CHOICE FOR

Accurate Call Transcription Services

GoTranscript delivers 100% human call transcription services trusted by businesses worldwide for accuracy, reliability, and quick turnaround. Choose us for quality you can count on.

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#1 CHOICE FOR

Secure Call Transcription

Our call transcription services ensure your recorded conversations are transcribed securely and accurately by expert human transcribers, safeguarding your data every step of the way.

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    “One of the bigger advantages of choosing GoTranscript is that it can cater for the more complex projects you may need to handle”

    By Jonas DeMuro and Brian Turner

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    “No other service compares with GoTranscript if you need high-quality, human-generated transcription..”

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TRUSTED BY TOP MEDIA

#1 Choice

Recognized by leading media outlets, our call transcription services are top-rated for precision and reliability, making us the preferred choice for businesses globally.

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Frequently asked questions

Call transcription converts recorded phone calls or conference audio into text, which can then be turned into SDH captions for accessible video, e-learning, and broadcast use. GoTranscript delivers human-edited transcripts at up to 99.4% accuracy and can include speaker labels, timestamps, and SDH cues to support viewers who are deaf or hard of hearing.

Human call transcription from GoTranscript is designed for up to 99.4% accuracy on clear audio with correct speaker labeling. Independent outlets back the quality: PCMag rated GoTranscript 4.5/5 for accurate, affordable human-made transcripts (Apr 22, 2025). Read PCMag’s GoTranscript review.

Yes, GoTranscript supports HIPAA alignment for PHI handling and is GDPR-ready, with NDAs available. Editors review the full file for QA while transcribers see segmented audio to limit exposure, and access is controlled. For a security overview, see the GoTranscript security page.

Yes, we convert call transcripts into SDH captions with non-speech elements, overlapping dialogue notes, and timing optimized for readability. You can order captions directly and upload your file to start. Order SDH captions from your call audio.

Most call transcription completes within standard 1–3 business days, with rush options available for faster delivery based on audio length and quality. Larger projects are scheduled with predictable SLAs and rolling deliveries so video teams and e-learning managers can keep post-production moving.

Pricing is per audio minute, with add-ons for options like timestamps, verbatim, or SDH captioning. Automated AI is lower cost and faster, while human is highest accuracy. See current per-minute rates and optional extras on the transcription pricing page.

Upload the AI output for human proofreading or switch to human transcription for the highest accuracy on names, jargon, and speaker changes. Proofreading corrects timestamps, terminology, and formatting while saving time and budget. Order AI transcription proofreading.

Yes, human linguists cover a wide range of languages and accents and can follow custom glossaries for brand terms and industry jargon. For multilingual needs like captions or subtitles, teams can extend transcripts into translations as part of a single workflow.

GoTranscript offers an API for uploading audio, retrieving transcripts, and receiving webhook events for job status, with token-based access. Enterprise teams can apply SSO, role-based access, and custom workflows across departments. See endpoints and docs on the Transcription API page.

Enterprise requests are supported with NDAs, SOC-style security responses, and tailored SOWs for volume, SLAs, and data controls. Teams needing custom approval flows, access control, or regional processing can engage Sales for a scoped plan, or review options at Enterprise transcription solutions.

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+1 (831) 222-8398 Book a Meeting
GoTranscript Inc.
16192 Coastal Highway, Lewes
Delaware 19958
United States
166 College Rd
Harrow HA1 1BH
United Kingdom
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★★★★★
4.9/5

Based on 3,756 verified reviews

98.7% of customers rate us 4–5 stars.

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"One of the bigger advantages of choosing GoTranscript is that it can cater for the more complex projects you may need to handle"

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By Mark Pickavance

April 14, 2022

"We found that GoTranscript is the best service for people who need the most accurate transcripts."

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By Matthew Guay

September 22, 2025

"If you frequently need high-quality, human-generated transcriptions for your professional work, GoTranscript is cost-effective, simple to use, and highly accurate."

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By Meg St-Esprit

March 17, 2025

Rating distribution

5★
3,172 4★
541 3★
42 2★
5 1★
2
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Showing 4 of 2962 reviews

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★ ★ ★ ★ ★
Very good
Akashoad February 19, 2026
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★ ★ ★ ★
Would like to see previews before I buy anything to compare AI vs. human generated transcriptions.
Haley February 19, 2026
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★ ★ ★ ★ ★
Aplikasi ini merupakan salah satu aplikasi yang sangat membantu dalam aktivitas sehari-hari. Tampilan antarmukanya sederhana dan mudah dipahami, sehingga pengguna baru tidak akan merasa kesulitan saat pertama kali menggunakannya. Fitur-fitur yang tersedia cukup lengkap dan berjalan dengan baik tanpa kendala berarti.
Stardas February 18, 2026
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★ ★ ★ ★
I provided three stars for customer support, because I did not need customer support so I wanted to make it neutral. I believe your price is reasonable, but it is inline with industry standards.
Jacob Zamora February 17, 2026
1 / 741

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