Dictation is a process of speaking to another individual while that individual writes down the words spoken. It was one of the main duties for office secretaries for many years, but technology has made that process redundant and dictation is now taken digitally. The dictation can then be played back or transcribed into a text document by a professional transcription service.
Dictating thoughts and ideas is very useful for people who are more confident in their speaking abilities than in their writing skills. It is also a good solution for blind or visually-impaired people, who cannot write or type on their own. Digital dictation is different from speech recognition in the quality of the finished product. Perhaps one day, voice recognition software will improve its ability to accurately interpret audio to text, but until then, an accurate transcription of any audio file needs a professional transcriber.
Closing an insurance contract is serious business and here at GoTranscript we know how important those files are for you. Let us handle their transcription professionally.