How do you ensure quality?

We at GoTranscript completely understand the importance of accuracy in transcription. That's why we always aim for 99% accuracy. This percentage holds true across the board, from simple content to complex medical transcription services . We start by hiring only the best. We then employ a system of reviews and checks to ensure quality and accuracy. Our staff have no less than 5 years of transcribing experience, so you can be sure your audio files are transcribed with great care and attention to detail.

How do you keep my information secure?

All of our translators/transcribers sign a Confidentiality Agreement. We respect our clients privacy; therefore, we give clients the option to personally remove completed transcriptions from our database. The data is completely removed from the computers of our translators/transcribers as well.

Do you offer online transcription services in other languages?

Yes. For the moment, the available languages are: English , Arabic , Bosnian , Catalan , Chinese , Croatian , Dutch , Filipino , French , German , Hebrew , Indonesian , Italian , Japanese , Korean , Lithuanian , Persian , Portuguese , Romanian , Russian , Serbian , Spanish , Swahili , Swedish , Turkish , Vietnamese .

Do you use speech recognition software to produce your transcriptions?

Never. Speech-to-text programs can't achieve the quality our professional transcriptionists can.

Where are your transcriptionists located?

The majority of our transcriptionists are based in the United Kingdom or United States and are native English speakers.

Do you offer a discount for high volume?

Yes. We love our customers! To show our appreciation for your patronage, we offer a Customer Loyalty Program. It's our way of thanking you. You can get the lowest prices around and enjoy special discounts just by continuing to use our services. For our loyal customers, the price per audio minute can be as low as $0.84. 5% OFF for 2500+ uploaded minutes* 10% OFF for 5250+ uploaded minutes* 15% OFF for 10000+ uploaded minutes* *Uploaded minutes calculated for all orders.

How do I know if I have a low-quality audio file?

Low-quality audio has one or more of the following: • Speakers talking over each other • Interruptions • Background noise • A low-quality microphone • A microphone that's far from the speaker(s) We add $0.20 a minute for these more complex transcriptions and assign them to our more experienced Pro Transcribers to guarantee quality results. Also, most of our English-language transcribers are based in the U.S. and U.K. An ESL speaker can be hard to decipher, as can even a thick Australian or South African accent. Please use this Pro Transcriber option for: • Speaker(s) with a heavy accent • Two or more different accents Please be sure to click the 'Yes' radio button next to the 'Low-quality audio / Heavy accent' option on your order form. Choosing this option ahead of time ensures that you receive your completed file as quickly as possible.

What is transcription?

It's the process of turning recorded audio into text. A transcriber listens to a recording or an audio track from a video and turns it into a formatted text document. The transcription is produced in the same language as the recording and stays true to the recorded speech and sound events. While stutters and false starts are omitted (except in full verbatim transcription), we do not summarize, paraphrase, or correct any grammar errors the speakers make.

Do you accept links from third-party sites?

We're unable to retrieve files if a website requires a password, a manual download, or other types of human interaction with the host. You can submit YouTube, Dropbox, Google Drive, Vimeo, Dailymotion, Facebook, Instagram, SoundCloud, BluCloud, Twitter, WeTransfer, Wistia, Zoom links. You can use other services as long as the URL leads to the file itself. If you're not sure if the URL leads directly to your file, all you need to do is try it out. Click the PASTE URL button, copy your link, and click ADD. If our system can't fetch your file, you'll get a notification.

Do you transcribe onscreen video content?

Not by default. GoTranscript accepts a wide range of audio and video formats. We transcode those files to MP3 before our transcriptionists start working on them. They handle the audio portion of your material, but you can leave a note or get in touch with us if you need the video content transcribed.

What impacts the turnaround time?

The most significant influence on turnaround time is the audio quality of your recording. In most cases, challenging audio takes more time to transcribe. Things like heavy accents, lots of background noise, and highly technical content that requires lots of research usually take longer to transcribe than clear audio. Length of the recording also plays a factor here, and long files generally take more time.

Do you have any minimum audio quality standards?

The quality of your recording directly impacts the final transcript quality. For high-quality transcripts, clear audio with adequate volume and minimum background noise is a must. Here are a few simple tips you can follow to make sure your audio recording quality is top-notch!

What is transcription and how does it work?

Transcription is the process of converting spoken or recorded audio into written text. It works by having a trained transcriber listen to the audio, type out what is being said, and then proofread and edit the text to ensure accuracy.

What is the average turnaround time for transcription services?

The average turnaround time for transcription services can vary depending on the provider, but it typically ranges from 24 hours to a few days.

How can clients receive their transcripts?

Clients can receive their transcripts via email or through the GoTranscript website, where they can be downloaded in a variety of file formats.

Why is media transcription important?

Media transcription helps in creating accurate captions and subtitles for video content, making it accessible to people who are deaf or hard of hearing. It also helps in creating transcripts for research and analysis purposes.

How is the accuracy of media transcription ensured?

Media transcription services have a team of experienced transcriptionists who are trained to transcribe accurately. Additionally, the transcript is proofread by another transcriptionist to ensure accuracy.

What happens if the client is not satisfied with the transcription?

If the client is not satisfied with the transcription, the media transcription service will work to address the issue and provide revisions until the client is satisfied.

Media Transcription Services | From $0.84/min

Media transcription

Media transcription is a process of converting various audio and video products into text files. This ranges from TV shows and documentaries, to lectures, lessons or presentations.

Media is synonymous with communication and its aim is to spread information to the largest audience possible. Media creators care about the visibility and access of their products and transcribing the audio or video products can be extremely useful for that.

Text information can be scanned and takes less time than listening to the whole track. It is more probable that a reader will spend more time reading textual information if there will be images inserted or words highlighted. If the text is awesome, why not watch the video?
Media transcription is beneficial for SEO. Search engines catch the most common key words or phrases and this boosts your visibility online. Audio and video recordings cannot do that, and short captions under them usually are not enough.
Transcribed media can be used as subtitles. This makes the videos more understandable and reachable to a wider audience.

Creating audio or video files is fun. Unfortunately, transcribing them is a hard, boring and exhausting task for the creators. Leave this tedious part to us. Upload your recordings here and we will do our best to make your ideas more accessible.

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“ A terrific service. Accuracy is good and the price is excellent for the quality. ”

Aaron Powell

Nov 28, 2023

“ I was very impressed with the speed and quality!!! Thank you!! ”

Caitlin

Nov 27, 2023

“ Flawless transcription! ”

Emily G Young

“ The customer service is fantastic. Some of my orders have been a little complicated, but the GoTranscript team made everything go smoothly. Thank you! ”

Brennan Rhodes-Bratton

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