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Phone Transcription Services

GoTranscript delivers 99%-accurate phone-call transcripts for QA, compliance & analytics—secure handling, rapid turnaround. Order now!
From only
100% Done by Humans
$1.02
per minute for 99.2% accuracy
AI Services
$0.20
per minute for 80-90% accuracy
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3764 customer reviews
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Since 2005: Used & Trusted by 144,000 Satisfied Clients
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  • What We Do: Provide Accurate Phone Transcription Services To Enhance Communication Efficiency.

  • Who We Help: Businesses, Call Centers, Researchers, And Legal Professionals Using Phone Transcription Solutions.

  • Why Choose Us: Precision, Data Security, Fast Turnaround, Trusted By Thousands Worldwide.

#1 CHOICE FOR

Reliable Phone Transcription Services

Our 100% Human Phone Transcription Service ensures unmatched accuracy and clarity. Trusted by businesses worldwide for secure, fast, and reliable transcription solutions. Choose GoTranscript for professional support that effortlessly transforms your phone conversations into precise text.

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#1 CHOICE FOR

Secure Phone Transcription

We prioritize your privacy by employing rigorous security measures for our phone transcription services. Our processes ensure your data remains confidential and protected throughout every project. Trust us for secure, reliable transcriptions handled only by skilled humans.

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    “One of the bigger advantages of choosing GoTranscript is that it can cater for the more complex projects you may need to handle”

    By Jonas DeMuro and Brian Turner

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    “No other service compares with GoTranscript if you need high-quality, human-generated transcription..”

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TRUSTED BY TOP MEDIA

#1 Choice

Recognized by leading media outlets, our phone transcription service is lauded for accuracy, speed, and security. Businesses trust us to deliver high-quality transcripts that meet professional standards consistently.

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Frequently asked questions

Phone transcription converts your recorded calls into readable text with timestamps and clear speaker labeling. GoTranscript accepts mobile voice memos, VoIP and call-center recordings, conference bridges, and voicemail exports, then assigns vetted linguists for accurate results. You can start an order by uploading your audio or video files directly through the secure portal.

GoTranscript delivers human-made transcripts targeted at 99.4% accuracy for clear audio, suitable for compliance and publishing. Independent reviewers back this up: Wirecutter (Sept 2025) called it “the best service for people who need the most accurate transcripts,” and PCMag (Apr 22, 2025) rated it 4.5/5 for accurate, affordable human-made transcriptions.

Yes. Human transcribers label speakers and clarify overlaps so stakeholders can follow who said what. You can request speaker names when they are announced in the audio, or use generic labels (Speaker 1, Speaker 2) with consistent attribution across the call.

Yes. We convert phone audio into properly timed captions and SDH for accessibility, e-learning modules, and broadcast compliance. Upload your file and select captions to receive time-coded outputs compatible with LMS and video platforms like MP4, SRT, or VTT. Start with the captions uploader at upload captions for accessibility-ready SDH files.

Yes. Security controls include PII protection, NDAs, and segmented workflows where transcribers see only short audio segments while editors review the full file. Data handling supports HIPAA alignment for PHI when required and GDPR readiness for EU projects. Review details at GoTranscript security and compliance overview.

Pricing depends on audio length, turnaround, audio quality, speaker count, and optional add-ons like timestamps or verbatim. Human transcription and automated transcription are priced separately, enabling teams to match speed and budget to use case. See current rate cards at GoTranscript human transcription pricing.

Yes. The Transcription API lets you upload audio programmatically, manage jobs, and receive webhook callbacks when transcripts are ready. Teams use it to automate call ingestion from contact centers, storage buckets, or LMS workflows with fine-grained control over turnaround and options. Learn more at Transcription API documentation.

Enterprise plans support SSO, user and role permissions, audit-friendly workflows, and organization-wide NDAs for consistent compliance. Admins can centralize billing, enforce project naming, and standardize caption presets for accessibility. For large-scale or regulated deployments, see enterprise transcription solutions for teams.

If AI output is noisy or mishears speakers, choose human transcription for accuracy or send the file to human proofreading of your AI transcript. Editors correct names, acronyms, and overlapped speech for publishable results across training and broadcast. Upload the draft for a cleanup pass at order AI transcription proofreading.

You can start immediately by uploading your phone audio and selecting turnaround and options. Contact Sales for enterprise SSO enablement, DPA/BAA, security questionnaires, or volume pricing tied to SLAs and domain-specific glossaries. To begin a standard order now, go to upload phone recordings for transcription.

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GoTranscript Inc.
16192 Coastal Highway, Lewes
Delaware 19958
United States
166 College Rd
Harrow HA1 1BH
United Kingdom
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★★★★★
4.9/5

Based on 3,756 verified reviews

98.7% of customers rate us 4–5 stars.

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"One of the bigger advantages of choosing GoTranscript is that it can cater for the more complex projects you may need to handle"

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By Mark Pickavance

April 14, 2022

"We found that GoTranscript is the best service for people who need the most accurate transcripts."

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By Matthew Guay

September 22, 2025

"If you frequently need high-quality, human-generated transcriptions for your professional work, GoTranscript is cost-effective, simple to use, and highly accurate."

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By Meg St-Esprit

March 17, 2025

Rating distribution

5★
3,173 4★
541 3★
43 2★
5 1★
2
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Showing 4 of 2964 reviews

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★ ★ ★ ★ ★
The api requires to provide a file url. It would be more practical if we could upload them to your servers instead
Bruno February 26, 2026
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★ ★ ★
It worked pretty well for the first five minute call I tried.
User February 23, 2026
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★ ★ ★ ★ ★
Very good
Akashoad February 19, 2026
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★ ★ ★ ★
Would like to see previews before I buy anything to compare AI vs. human generated transcriptions.
Haley February 19, 2026
1 / 741

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